Dialogue "At a travel agency"

Dialogue: Booking a hotel

Hotel Agent: Good morning! Can I help you?

Customer: I need to book a hotel for a business trip to New York.

Hotel Agent: When will you need the accommodations?

Customer: July 5^th and 6^th.

Hotel Agent: So, you'll need a room for three days and two nights. You'll be departing on July 7^th

Customer: Yes, that's right.

Hotel Agent: Mmm... We have vacancies. Would youlike to make a reservation?

Customer: Yes, I would.

Hotel Agent: Do you want a king or double?

Customer: I'm travelling alone, so a room with a king-sized bed is fine.

Hotel Agent: Ok. Your name, please?

Customer: Jane Brown.

Hotel Agent: Ok, Mrs Brown, we'll hold the room until 6pm on July 5^th and you can check in at 3 pm. Check-out time is noon on July 7^th.

Customer: Does the hotel have a restaurant?

Hotel Agent: Yes, it has two. It also has a room service menu if you prefer to eat in your room. Your hotels room fees include a continental breakfast served in the lounge by the lobby.

Customer: What other amenities and services does the hotel have?

Hotel Agent: There is a laundry service, hairdresser's, fitness center, wake-up call and parking.

Customer: OK, thanks.

Hotel Agent: I need a credit card number to reserve the room.

Customer: OK, here it is.

Hotel Agent: Great. The room is reserved. Please, let us know if you need anything else.

Customer: thank you!

Text about Easter

Read the following story and answer the questions that follow.
Easter is celebrated every spring. It is always celebrated on a Sunday. Easter has its roots in many traditions gathered from many parts of the globe.

There are many symbols of Easter. German settlers to Pennsylvania brought with them the story of the Easter Bunny. Children believed that if they were good, the Easter Bunny would lay a nest of colored eggs. Because rabbits are known for producing a lot of young, especially in the springtime, they symbolize new life. As the Easter Bunny custom spread across the country, it led to other traditions such as Easter baskets and gift giving.

Birds lay a great number of colorful eggs in the spring which has brought about the use of Easter eggs, egg dyeing and egg hunts. Long ago, the egg was honored during many springtime festivals. Egg dyeing was popular in ancient times and continues to be popular today. To the Christian, the egg represents the rebirth of the earth and of man.

Ham is the traditional food of Easter. This type of pork is popular throughout the world. In many cultures, the pig is a symbol of prosperity.

As you have learned, Easter in America is a mixture of a lot of cultures, stories, and Christian beliefs. However, the reason for the celebration remains the same - to call to mind our crucified Jesus who rose from the dead to save us.


1. On what day of the week is Easter celebrated?
2. What symbol of Easter did the German settlers bring with them?
3. What do rabbits symbolize?
4. What are two other customs that came from the Easter Bunny tradition?
5. What does the egg represent to the Christian?
6. What do Americans traditionally eat on Easter?
7. What is the pig a symbol of?
8. Do Easter customs come from only American beliefs?

Copyright (C) 1997 by Barbara Donnelly
This quiz is part of the HTML-Only Self-Study Quizzes which is part of Activities for ESL Students, a project b

An example of a dialogue "at restaurant"

Food vocabulary

In a Restaurant

Here is a dialogue that can help you to make yours. Have a look at it and write in your notebook the words or expressions you don't understand.

Waiter: Welcome to Antico’s restaurant. Table for two?

Customers: Yes, please.

Waiter: Ok, follow me. Here are your menus. Today's special is grilled salmon. I'll be back to take your order in a minute.

. . .

Waiter: Are you ready to order?

Customer 1: I'd like the seafood spaghetti.

Waiter: And you?

Customer 2: I'll have a hamburger and fries.

Waiter: Would you like anything to drink?

Customer 1: I'll have a coke, please.

Waiter: And for you?

Customer 2: Just water, please.

Waiter: OK. So that's one seafood spaghetti, one hamburger and fries, one coke, and one water. I'll take your menus.

. . .

Waiter: Here is your food. Enjoy your meal.

Customers: Thank you.

. . .

Waiter: How was everything?

Customers 2: Delicious, thanks.

Waiter: Would you like anything for dessert?

Customer 1: Yes, I’ll have a cheesecake.

Cusomer 2: What do you recommend me?

Waiter: The brownie is really good.

Customer 2: ok, I’ll have that.

Waiter: Any coffees?

Customer 1: I’ll have a black coffee.

Customer 2: I’ll have a white coffee.

Waiter: Perfect. I’ll be back in a couple of minutes.

…

Waiter: Here they are.

Customer 1: Can you bring us the bill please?

Waiter: Sure / Of course!

…

Waiter: Here it is.

Customers: Thank you.

Customer 1: Shall we go dutch?

Customer 2: Don't worry, I'll invite you this time.

Customer 1: oh, thank you!

Waiter: Good bye!

(arter they pay…)

Customers: Good bye!

Waiter: Goodbye!

Revision of Present Simple

This presentation may help you to revise the present simple.

My present simple

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Dialogue "At a clothes shop"

Once you've revised the vocabulary related to clothes and seen the video, have a look at these dialogue. I'm sure you'll find a lot of useful sentences you may need. YOU CAN USE IT BUT NOT LITERALLY, that is, YOU MUST CHANGE SOME WORDS AND ADAPT IT TO YOU.

At a clothes shop

Shop assistant: Hello, Can I help you?

Customer: Hello, yes please. I’m looking for a T-shirt.

Shop assistant: What colour do you prefer?

Customer: I like blue or red.

Shop assistant: And what size do you need?

Customer: I usually use  a large / medium / small size.

Shop assistant: OK. In your size we have these three models.

Customer: Oh, they are very beautiful!

Shop assistant:  Do you want to try them on?

Customer: Yes, please. Where are the fitting rooms?

Shop assistant: Just at the end of the corridor / They are just over there.

Customer: Ok, thanks.

(A few minutes later…)

Shop assistant: Do they suit you?

Customer: Yes, I choose this one. How much is it?

Shop assistant: It is 20 euros.

Customer: Ok. Have you got anything cheaper?

Shop assistant: Yes, of course. This T-shirt is very similar but it costs only 12 euros.

Customer: Much better. Ok, I’ll take it.

Shop assistant: Would you like to buy anything else?

Customer: No, thank you / Yes, I also need a ….

Shop assistant: Ok, come with me, please. Will you put it on your credit card?

Customer: No, I'll pay with cash. Here it is.

Shop assistant: Thank you. Here’s your change.

Customer: Thank you. Good bye.

Shop assistant: Good bye.